Solution · Enterprise knowledge assistant

Answers from your own knowledge, with the source attached

Staff lose hours searching SharePoint, wikis and inboxes. The knowledge assistant grounds every answer in your approved content, respects the permissions you already have, and shows where each answer came from, so people trust it and use it.

Who it's for
HR, IT, operations, support and field teams in organisations with sprawling documentation
Format
8-week fixed-fee build, then managed operations if wanted
Deploys in
Microsoft Teams, Slack, intranet and support tools, on Azure or your cloud
Scope a knowledge assistant

What's included

Connectors, permission-aware retrieval and an evaluation set from real questions.

  • Connectors to SharePoint, Confluence, drives and ticketing
  • Permission-aware retrieval with citations
  • Evaluation set from real staff questions

How it works

Content audit first, then a measured pilot, then rollout with champions.

  • Content audit and cleanup plan
  • Pilot with one team, measured weekly
  • Rollout with champions and usage analytics

What you get

An assistant where people already work, plus insight into your content gaps.

  • Assistant inside Teams, Slack or your intranet
  • Content gap and freshness reports
  • Admin controls and audit log

How we measure it

Accuracy, adoption and the searching it replaces.

  • Answer accuracy on the eval set
  • Adoption and repeat usage
  • Tickets and search time avoided

Tell us the problem. We'll tell you if AI is the answer.

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