03 · Managed AI operations
We run it after launch, so your team doesn't have to
Models drift, prompts regress, token bills grow and agents need tending. Our managed operations service keeps your AI accurate, affordable and compliant on a monthly retainer, with named SLAs and a report you can take to your leadership.
- Format
- Monthly retainer, quarterly review, cancel with notice
- Best for
- Anything in production that has to stay reliable without a full-time internal team
- Includes
- Monitoring, on-call, improvements, monthly reporting
Ask about a retainer
Model monitoring & retraining
Drift, accuracy and data-quality monitoring against agreed SLAs, with scheduled retraining, validation and sign-off.
- Performance and drift alerts with thresholds you set
- Retraining pipelines with champion/challenger tests
- Monthly model health report
LLMOps / AI FinOps
Token spend, prompt versioning, evaluation regression and model routing managed as one discipline, reported monthly.
- Prompt and eval regression suites on every change
- Caching, routing and model-tier optimisation
- Spend forecasting and chargeback by team
Agents as a service
Done-for-you agents on a monthly retainer. We build, run, tune and improve them. You consume the outcome, measured in tickets resolved, documents processed or calls handled.
- Outcome-based scope and pricing
- Continuous tuning from production feedback
- Human-in-the-loop coverage where needed
AI-first IT managed services
Service desk, document handling and back-office operations run by AI with people in the loop, under a single contract with service levels.
- L1 support and request handling by agents
- Document and email operations
- Escalation to your team or ours