Industry · Public sector
Document-heavy services at scale, inside sovereignty rules
Government and public bodies handle enormous document volumes under strict rules on where data lives. We deliver citizen service, records and application-processing AI on sovereign or on-premises infrastructure, with transparency built in.
- Regulatory context
- MeitY and state IT policies, GIGW accessibility, data localisation, procurement and audit rules
- Data you already have
- Case files, applications, grievance records, legacy registers, scanned archives
- Start with
- 8-week grievance triage pilot with one department
Talk about a public sector pilot
Citizen service & grievance handling
Multilingual assistants that answer, route and track citizen requests across web, WhatsApp and call centre, with every answer sourced from approved content.
- Ten or more Indian languages
- Routing to the right office
- Status tracking and SLAs
Records search & case files
Digitisation, classification and search across scanned archives and case files, with access rules mirrored from your records policy.
- OCR for scanned and handwritten records
- Entity and date extraction
- Role-based access
Permit & application processing
Agents that check completeness, verify against rules and draft decisions for officer approval, shortening queues without removing accountability.
- Rule-based eligibility checks
- Missing-document requests
- Officer review and audit trail
On-premises & sovereign deployments
Self-hosted models and private deployments in government data centres or sovereign cloud, with no data leaving your boundary.
- Open-weight model options
- Air-gapped deployment patterns
- Security and audit documentation